What happens if Airbnb host doesn’t respond?
If your host declines your reservation or doesn’t respond within 24 hours, you won’t be charged and you’re free to book another stay. You can book a reservation without contacting the Host beforehand, but it’s a good idea to message the Host if you have questions.
How do I speak to someone at Airbnb?
If you need to talk to a live person in Airbnb customer service you need to dial 1-855-424-7262 phone number. To speak with an agent, you need to stay on the line (waiting time is about 4 minutes).
How do I contact Airbnb as a host?
You can also call us directly at +1-844-234-2500.
How do I contact an Airbnb host?
Contacting Hosts is as simple as sending them a quick message on Airbnb to let them know you’re interested in their place or experience. For your safety and privacy, guests and Hosts only receive each other’s phone numbers after a reservation is confirmed.
How do I complain about an Airbnb host?
First, you have to sign in to your Airbnb account and go to your inbox. Then, click on the “message our hosts” button and write a short message explaining why you want to file Airbnb host complaints. Make sure you specify the reason for your complaint and be as detailed and descriptive as possible in your message.
How do I escalate an Airbnb complaint?
Communicate directly with your host.
If that’s not possible, message your host through the Airbnb app—this acts as a record of your dispute should you need to escalate the situation. For professionally run properties, the host may immediately act to fix the situation.
How do I report a problem with Airbnb?
Contact Airbnb directly if your host remains unresponsive. Navigate to https://www.airbnb.com/contact. Alternately, you can reach Airbnb by phone at 1-855-424-7262. Explain your situation and that you attempted to reach the host but have not heard back.