How do I get in touch with Airbnb host?


How can I contact an Airbnb host directly?

When you have a confirmed reservation, you’ll have your Host’s email and phone number in the messaged thread for your trip. You can send them a message or pop open the Airbnb app and call them.

How do I speak to someone at Airbnb?

If you need to talk to a live person in Airbnb customer service you need to dial 1-855-424-7262 phone number. To speak with an agent, you need to stay on the line (waiting time is about 4 minutes).

Should I contact my Airbnb host?

You’re more than welcome to contact a Host at any time. Sometimes, you’ll have to—other times, it’s simply a good idea.

What do you do if your Airbnb Host doesn’t respond?

If your host declines your reservation or doesn’t respond within 24 hours, you won’t be charged and you’re free to book another stay. You can book a reservation without contacting the Host beforehand, but it’s a good idea to message the Host if you have questions.

How do I get my money back from Airbnb?

If you would like to request a refund before or after your trip, refund requests of any amount can be handled through our Resolution Center. We recommend discussing any refund amounts with your Host through your Airbnb message thread before submitting a request in the Resolution Center.

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How do I complain about an Airbnb host?

First, you have to sign in to your Airbnb account and go to your inbox. Then, click on the “message our hosts” button and write a short message explaining why you want to file Airbnb host complaints. Make sure you specify the reason for your complaint and be as detailed and descriptive as possible in your message.

How do I report a problem with Airbnb?

Contact Airbnb directly if your host remains unresponsive. Navigate to Alternately, you can reach Airbnb by phone at 1-855-424-7262. Explain your situation and that you attempted to reach the host but have not heard back.

How do I find someone on Airbnb?

You can do this using the Airbnb rental search function. If you know the title of the property, you can search that as well. Once you locate the property, find the hosts name and profile photo. When you click the host’s profile photo you will be redirected to the very bottom of the property page.

Does Airbnb give you the address?

After their reservation is confirmed, we’ll show them your exact location and address. Specific location: We’ll show a more specific location of your listing to guests searching for a place to stay.