TheServerReviews

Creeperhost

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Creeperhost is a short-running company, that has emerged into the market of VPS server hosting in the passed twelve months. Hosting on nothing but the highest quality of machinery, boasting the new Xeon Ivy-Bridge V2 Intel processors.

We provide nothing but high quality with our Minecraft servers, ensuring that users have a reliable and comfortable experience with us. Our custom-built panel offers a smooth configuration of service.

Not only do we supply Minecraft, but our Control Panel also gives the option to install extra software such as MySQL/Mumble/Apache. Also on top of this, we even have installations for Counter Strike Source, Terraria and Team Fortress 2!

Finally we bring nothing but the best support to the community, with dedicated and trained staff to help all users.

Latest Review

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coldravioli said
Customer for 4 Month(s) - Overal experience: Negative

I paid 34 dollars a month for a mc server. The performance was fine, and the customer service WAS good. I feel 34 is a bit much, but I figured since I'm new to servers, I'd be paying for good customer service, and for the most part, I was right.

Recently, I missed a payment. Subsequently, they deleted everything. The entire server, just gone. They didn't shut it down first or anything, just 'delete.'

So, decent customer service, decent performance, but paying ~90-120 dollars for them to just delete everything? Not a fan.

coldravioli's Ratings
Performance 100 stars Support 98 stars Pricing 99 stars

kackalack said
Customer for 2 Year(s) - Overal experience: Negative

If you are ever going to rent a game server to just play with friends or what not do NOT goto creeperhost. Out of all my years renting little servers to just play on with friends they are by far the worst. There "setup in minutes" servers took nearly 5 and a half hours to set up. Than there one click installs for game servers were not working either just giving errors everytime I attmepted to install. So I contacted them and they said I needed the 20gb storage package to just install css and gmod. I tried explaining those games are not that big, and they just kept insisting that was the case. So I gave them the benefit of the doubt and upgraded to the package they told me to get. I kept on getting the error because storage was not the problem obviously, even with a twice as strong VPS. So I contacted them again and they ended up telling me they had no idea what was wrong. They have a policy that if within the first week you are unhappy with the service you are entitled to a full refund, even if that was not their policy I would still be entitled to a refund as I paid through paypal and have screenshots of my service not working and them saying they have no idea what is wrong. They ended up giving me a refund for the first tier of vps I had, before they had told me to upgrade. And now they are completely ignoring me and will not give me back my money. Do not use this shitty service.

kackalack's Ratings
Performance 100 stars Support 98 stars Pricing 99 stars

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